Customer Service Director Chris Nissen's years of investigative analytics experience, coupled with training skills cultivated as Lead Technical Specialist at a major manufacturer, allows him to comfortably train HPT clients from several states as they learn to use and benefit from technology. Clients have confidence in Nissen's ability as an authority on the use of HPT products, but it's his personal energy and enthusiasm for helping them succeed that makes HPT more than a vendor that supplies a product. Continually tracking industry trends and extending himself beyond his professional responsibilities, Nissen believes, "We are a company that moves together with our customers toward the goal of improving health care analytics. We do it because we really care - and it shows in the relationships we develop with individuals. We become a part of their team."